1 Platform Ownership, Governance & Statutory Scope
BC Online Store (bconlinestore.com) is an intelligent regional business directory, community events index, and lifestyle hub independently owned and operated in the Province of British Columbia, Canada.
BC Online Store is committed to safeguarding personal information in strict compliance with the British Columbia Personal Information Protection Act (BC PIPA), the Alberta Personal Information Protection Act (AB PIPA), the federal Personal Information Protection and Electronic Documents Act (PIPEDA), and Canada’s Anti-Spam Legislation (CASL).
2 Information We Collect & Purpose of Collection
We collect only the minimum information necessary to provide, administer, and enhance regional directory discovery:
- Business Directory Submissions: Commercial enterprise name, operational address, business telephone number, authorized representative contact email, operating hours, website URL, social media profiles, and lifestyle/trade category metadata.
- Community Event Submissions: Event title, organizer name, public event description, venue coordinates, schedule dates, and official ticketing/registration URLs.
- Inquiry & Direct Messaging Data: Name, email address, inquiry topic, and message content submitted through our contact forms or direct vendor communication channels.
- Security & Technical Logs: Anonymized IP addresses, browser user-agents, and timestamp logs captured solely for spam defense, threat mitigation, and firewall verification.
3 Email Processing & Communications via FluentCRM
BC Online Store utilizes FluentCRM, a privacy-first marketing automation engine hosted entirely within our own hardened, local server database. Unlike third-party SaaS cloud platforms that mirror data across global jurisdictions, your contact information remains within our direct Canadian-hosted infrastructure.
Transactional emails (account setups, verification badges, listing status updates) and periodic regional business digests are delivered strictly via authenticated SPF/DKIM/DMARC protocols. Every automated marketing communication includes an immediate, one-click CASL-compliant unsubscribe link.
4 Data Security, Anti-Scraping & Email Obfuscation
We implement multi-layered administrative, technical, and physical safeguards to protect directory data against unauthorized access, harvesting, alteration, or disclosure:
- Dynamic Email Obfuscation: Business email addresses displayed on directory cards and listing single profiles are encoded using Base64 obfuscation or routed via secure intermediary forms, preventing automated crawler harvesting and malicious spam bots.
- Transport Layer Security (TLS): All web sessions, search queries, and administrative transmissions are encrypted end-to-end using modern HTTPS/TLS certificates.
- Role-Based Access Control: Only authorized engineering and moderation staff at BC Online Store possess authenticated credentials to access listing administrative databases.
5 Payment Processing & Third-Party Processors
When businesses purchase directory upgrades (such as the Featured Regional Spotlight, Multi-Region Pro Pass, or Leaderboard Banners), financial transactions are handled exclusively by PCI-DSS Level 1 certified processors (Stripe / WooCommerce Payments).
BC Online Store and BC Online Store never receive, store, or process raw credit card numbers or security CVVs on our servers. All billing tokens are securely retained within encrypted payment gateways.
7 Individual Rights Under BC & Alberta PIPA
In accordance with British Columbia and Alberta privacy statutes, individuals and authorized business representatives have the following rights:
- Right of Access: You may request a copy of any personal information under our custody or control, together with an account of how that information has been used or disclosed.
- Right of Rectification: You may request the correction of an error or omission in your personal or business listing information.
- Right of Withdrawal / Deletion: You may withdraw consent to the collection, use, or disclosure of personal data at any time, subject to legal or contractual constraints (such as active billing cycles or statutory accounting records).
8 Privacy Officer & Official Inquiries
For privacy inquiries, data access requests, or compliance reviews under BC or Alberta PIPA, please contact the designated Privacy Officer at BC Online Store:
BC Online Store — Privacy & Compliance Desk
Platform: BC Online Store (bconlinestore.com)
Operational Jurisdiction: British Columbia, Canada
Official Contact: Send us a message
Under Canadian privacy legislation, BC Online Store will respond to formal access or correction inquiries within thirty (30) business days of receipt.